SHIPPING & RETURNS

Shipping Policy

  1. All orders have a 1-5 business days to processing period. (Your order will ship once your payment is processed)

  2. Hair orders come with 2-3 day shipping you will have to sign for your hair. Otherwise FedEx will direct your package to a nearby holding station or try again the next business day

  3. All PluggedByMK orders will have 1-7 day processing time due to high demand and may take another 3-7 days to ship depending on availability (NOT INCLUDING PREORDERS)

  4. PluggedByMK Preorders are placed as one and you will receive great communication throughout the process including updates from start to finish you'll be notified once the group order has been placed, once the products come in you will be updated and I will send you tracking and follow up to see to it that your order was confirmed as delivered.

  5. All Cosmetics and Hair care are on hand and available for pickup at anytime please reach out to us through social media to set up a pickup time and location 

  6. If you have any questions on specific items please contact us and we will respond ASAP


Return & Exchange Policy

At this time we are processing no refunds what so ever we stand by our products quality if you need to cancel your order you have just 24 hours to do so after your order has been placed. If you receive the wrong product we accept all fault and will exchange your items for the correct merchandise.